Question 1

What is AI automation, and why should I care?

Accepted Answer

AI automation streamlines operations by taking over repetitive, manual tasks—such as lead follow-ups, scheduling, reminders, and data organization. It improves accuracy, reduces overhead, and allows your team to focus on strategic, revenue-driving work.

Question 2

How can AI save me time and grow my business?

Accepted Answer

AI helps when it removes repeatable work from your plate and supports people on more complex work. This means more billable time, fewer delays, and fewer errors—without adding headcount.

Question 3

What are some real-world ways AI can help?

Accepted Answer

AI helps when it takes repeatable work off your plate and supports people on more complex work.

Examples:

– Lead follow up sequences and reminders
– Invoicing and payment nudges to reduce late payments
– Drafting summaries, emails, and updates from long inputs
– Support answers for common questions with clear rules for handoff to humans
– Simple reporting and status snapshots for owners and managers

We map these to your tools and processes during the audit. See the Solutions page for detailed examples. Examples include:

Question 4

What does Flow AI actually do?

Accepted Answer

Flow AI helps businesses use AI on real work.

We do this in three ways:

– AI solutions
Design and setup of targeted solutions such as lead follow up, client invoicing, onboarding, and support.

– AI projects
Short "Scale Sprint" projects where we Frame, Forge, Field test, and Formalize one high value workflow into a working AI system.

– AI training
Live workshops for beginners, everyday work, and leaders so staff know how to use AI in a safe, practical way.

We also provide a free starter kit and resource library so you do not start from a blank page.

Question 5

How much does AI consulting cost?

Accepted Answer

Pricing depends on scope and whether you start with training, a focused project, or both.

In broad terms:

– Training is priced per session based on length and group size.
– AI projects such as the Scale Sprint are scoped to one workflow, with a fixed project fee once we define the work.
– The free audit and free starter kit stay free.

We discuss budget on the audit call so you know which options fit your stage and resources before you commit.

Question 6

Why work with Flow AI?

Accepted Answer

Businesses work with Flow AI when they want AI that fits real work, not hype.

Key reasons:

– More than 20 years in digital product, marketing, and technology
– Training and resources built from real workflows, not theory
– Guardrails baked in so leaders stay in control
– Focus on tools you already use, not a new platform to manage
– Clear handoff with training, SOP updates, and simple documentation

The goal is adoption that sticks, not experiments that fade after a few weeks.

Question 7

Can AI help me get more leads or customers?

Accepted Answer

Yes. AI systems engage leads instantly, send reminders, and personalize outreach. This ensures prospects stay engaged and reduces lost opportunities.

Question 8

Will this replace my team?

Accepted Answer

No. AI augments your team by handling repetitive tasks. Employees gain time for strategic, creative, and client-facing work. It's about scaling human impact, not replacing people.

Question 9

How long does setup take?

Accepted Answer

Most projects are implemented in 1-2 weeks. Larger initiatives may take longer, but we minimize disruption by managing the entire process.

Question 10

Do I need to buy new software?

Accepted Answer

No. We integrate with the tools you already use—Google Workspace, Salesforce, QuickBooks, CRMs, and more. When new tools are required, we recommend options that fit your workflow and budget.

Question 11

What if something goes wrong?

Accepted Answer

We provide ongoing support and monitoring. If you need updates or fixes, our team is your partner in keeping systems running—without adding IT overhead.

Question 12

Can AI improve customer service?

Accepted Answer

Yes. AI can automate confirmations, updates, FAQs, surveys, and follow-ups—improving response time, consistency, and client satisfaction.

Question 13

Is AI automation secure?

Accepted Answer

Yes. We follow enterprise-grade security practices and use trusted platforms. Your data is protected under the same standards global corporations rely on.

Question 14

What level of AI experience do teams need?

Accepted Answer

None. We work with beginners through experienced staff, founders, and managers. Sessions start from plain language explanations of AI and large language models. From there, examples and exercises use your tools and workflows, so beginners and early adopters both stay engaged.

Question 15

How long is each training session?

Accepted Answer

Core tracks run 90–120 minutes. That includes a short intro, live demos, guided exercises, and Q&A on your real work. Advanced workshops run 2–3 hours, with more time for mapping automation ideas and building a simple plan.

Question 16

Do you customize the training for our company?

Accepted Answer

Yes. Before each session, your team completes a short intake form on roles, tools, and workflows. You send sample emails, documents, or processes. The session then uses those examples, not generic screenshots.

Question 17

Do you offer virtual and on-site training?

Accepted Answer

Yes. Sessions run live on Zoom or your preferred platform, or on-site at your office when travel logistics work. The format section on this page shows typical options.

Question 18

What group sizes work best?

Accepted Answer

Core tracks work well for 5–40 people per session. Larger groups split into several sessions or tracks, for example by role or department. Small groups of 5–12 suit leadership and strategy sessions.

Question 19

Who is the training for: small businesses or corporate teams?

Accepted Answer

Both, and solo founders. Small business tracks focus on day-to-day workflows for owners and lean teams. Corporate tracks focus on departments with 10–100 staff, leaders under pressure to show AI progress, and teams that need clear guardrails. Sessions are designed around each company's tools and examples.

Question 20

What should participants do to prepare?

Accepted Answer

Before the session, participants: Examples include: Complete a short intake form, Gather 2–3 examples of recent work, such as emails, reports, or recurring tasks, Bring access to the AI tool their company approves, such as ChatGPT, Gemini, or Copilot

Question 21

What follow-up do we receive after training?

Accepted Answer

After each session, your team receives: Examples include: A summary email with links and key examples, Prompt templates or worksheets for reuse, A short list of "next three AI wins" tailored to your team

Question 22

How do you handle data privacy and security?

Accepted Answer

Training uses safe, de-identified examples where needed. Guidance aligns with your company's AI and data policies. During planning, you share which tools are approved, what data must stay out of prompts, and any legal or compliance requirements.

Question 23

Are sessions recorded?

Accepted Answer

If your internal policy allows recording, sessions record to your company account so you keep full control of the file. The recording supports new hires, refresher viewing, and internal sharing. Recordings complement the starter kit and follow-up resources we provide.

Question 24

What outcomes should we expect in the first 30 days?

Accepted Answer

Typical outcomes include: Examples include: One simple AI workflow per attendee that saves time each week, A shared baseline of AI knowledge across the team, Clear guardrails for safe, responsible use of AI at work, A short list of workflows to automate next

Question 25

What is in the free AI starter kit?

Accepted Answer

The starter kit gives you a guided path so your business gets real value from AI in the next few weeks.

Inside the starter kit you receive:

Intro lessons

– Lesson 1: Ship your first AI win in under 60 minutes
– Lesson 2: Prompt basics so you get clearer, more useful answers
– Lesson 3: How to spot wrong answers and handle hallucinations

Templates and prompts

– Email and message helper prompts for faster replies that still sound like you
– Meeting notes and recap templates so each meeting ends with clear decisions
– Executive summary starter prompts so staff turn long documents into clear one pagers
– Slide outline prompts that turn rough ideas into a first draft deck
– A simple "idea to draft" workflow that walks people from notes to a usable draft

Guardrails for safe use

– Plain rules for what staff should not paste into AI tools
– Guidance for handling confidential and regulated information
– A short review checklist before anyone sends AI written work to clients or leadership
– Tone and brand checks so output still sounds like your company
– When a human decision is required and AI stays in a support role

Question 26

What happens in the free AI audit?

Accepted Answer

The free AI audit is a 20 to 30 minute call focused on your specific workflows and tools.

We do three things on that call:

1. Workflow and tools review

We walk through two or three core workflows, such as lead follow up, invoicing, reporting, support, or content.

We note where time is lost, where work stalls, and which tools you already use.

2. AI opportunity list

We highlight steps in those workflows that suit AI agents or automation.

We rank opportunities by effort and impact so you leave with a clear first move.

We flag quick wins for the next few weeks and larger projects to park for later.

3. 30 day action outline

We pick one or two moves for the next 30 days that match your capacity.

We suggest training or starter resources for your staff based on their current level.

We recommend simple metrics to track so you see if the first AI moves help.

There is no obligation to start a project after the audit. You leave with a clear view of your options.

Question 27

What types of AI solutions do you set up?

Accepted Answer

Flow AI focuses on AI solutions that remove manual work and support staff, not replace them.

Common examples include:

– Lead follow up and sales pipeline support
– Client invoicing and payment reminders
– Client onboarding and handoff between teams
– Reporting and simple executive summaries
– Support and FAQ automation with clear handoff to humans

On the Solutions page you see details for each of these. During an audit we match these patterns to your business and tools.

Question 28

Who is Flow AI a good fit for?

Accepted Answer

Flow AI works with:

– Founders and solo operators who feel buried in admin work
– Small and mid sized companies that want to grow without adding headcount
– Corporate leaders who want their teams to use AI in a safe and structured way

Best fits:

– You already have revenue and clear offers.
– You have manual work in sales, operations, finance, or client delivery.
– You want staff to work with AI in a responsible way, not chase hype.

Question 29

How do the starter kit, training, and AI projects fit together?

Accepted Answer

They serve different stages.

The starter kit is for exploration.

It gives you lessons, prompts, and guardrails so you and your staff start using AI on daily work with low risk.

Training is for adoption.

Live sessions show your staff how to use AI on real tasks in your business and give them clear next steps for the first 30 days.

AI projects and the Scale Sprint are for systems.

We pick one workflow, design and build AI agents and automations inside your tools, test with real data, then formalize with SOPs and training.

Many businesses start with the starter kit, book training, then move into a focused project once they see where the biggest gains sit.

Question 30

How far in advance do we need to schedule?

Accepted Answer

For virtual sessions, two to four weeks' notice keeps planning smooth. On-site sessions need more time for travel planning and logistics. If you have a fixed event date, share it in the first message so dates stay aligned.

Frequently Asked Questions

General FAQs